Refund Policy

Bad refund policies are infuriating. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with our products for any reason, we'll take care of you.

Last updated: July 28th, 2023

Overview

Thank you for choosing (or considering) MugClub.beer! While we strive to provide the best value for our customers, we understand that circumstances may arise where you need to request a refund. Please read our refund policy carefully to understand the conditions under which refunds will be eligible.

Refund Eligibility

Satisfaction Guarantee

We offer a 30-day money-back guarantee for all new subscriptions. If you are not satisfied with our services within the first 30 days of purchasing your subscription, you may request a full refund, no questions asked.

Service Disruption

In the event of significant service disruptions or critical issues that prevent you from using our application for an extended period, you are eligible for a refund for the month(s) the disruption occurred.

Refund Process

To request a refund, please email chandler@mugclub.beer. Once we confirm the reason for your refund request, refunds will be issued within 5 - 10 business days.